SugarCRM CE (Community Edition) is the base framework provided free of charge by SugarCRM.
Being a free open source version still provides the functionality that allows companies to improve the sales/support processes.
Using SugarCRM CE version users benefit of the following modules:
SugarCRM PRO (Professional)
Powered with modules not available in SugarCRM CE version, provides key information data for management level so in any moment the sales process/numbers can be evaluated.
Using the powerfully module called "Workflow Manager" any process/activity can be automated starting with examples like automatically follow ups , process alerts , different triggers,actions and emails.
The Forecasts module allows managers to forecast and check level of accomplishment for sales team.
The professional subscription also includes outlook connector, and word connector used for mail merge.
We developed the CRM hosting infrastructure to provide maximum levels of availability and scalability.
• Servers are optimized for SugarCRM with great impact over performance.
• The system has "No single point of failure", if any single piece of hardware in the cluster fails, the system will still be available.
• The architecture utilizes a load-balanced architecture that allows it to scale as additional load is required.
For more details about our hosting services click here