SugarCRM is a customer relationship management (CRM) solution designed to help businesses and organizations to strengthen their relationship with their valued customers and clients. The collaboration features of Sugar streamlines all bussiness activities and promotes effective and easy communication across all departments. I will list below some of what SugarCRM can offer for your business.
• Offers an opportunity and account insight into all your activities
• Uses a unified interface for managing schedules, meetings, calls and emails
• Creates, designates and controls projects and relevant tasks
• Supports necessary external data for third parties
• Boosts employee productivity and efficiency
• Improves team collaboration and cooperation
• Provides easy access to information in the CRM system
• Helps marketing teams improve their campaigns
• Clears barriers to understanding customer concerns, complains and inquiries
• Solidifies business partnerships
• Integrates social networks and Microsoft Outlook
• Shares documents with the rest of your team
• Increases profitability
• Allows the use of over 40 tools for integration
• Customizes dashboard to meet requirements
• Builds multiple accounts per client
• Gives extensive functionalities for document management
• Supports several languages
• Assists in managerial decision making
• Offers real-time insight into sales leads
In addition, SugarCRM provides ideal opportunity to developers when setting up CRM for individual businesses. And because it is an open source software, you can customize and configure SugarCRM to meet your specifications. This also has a free version for its Communication Edition.
• Compatible with Windows, Linux, Solaris, Mac OS
• A multiplatform that allows users to create their own modules
• Has a minimum requirement to use.
SugarCRM has been used by global companies including:
• International internet firm Yahoo!
• World’s large coffee shop chain Starbucks
• global consulting company BDO Seidman
• AXA Rosenberg
• Coca Cola Enterprise
With SugarCRM, you can have everything that you wanted to improve and boost business productivity.