http://www.1crm.info Fri, 18 May 2012 03:01:59 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 http://www.1crm.info/2012/05/sugarcrm%e2%80%99s-strong-response-to-customers%e2%80%99-changing-preference/ http://www.1crm.info/2012/05/sugarcrm%e2%80%99s-strong-response-to-customers%e2%80%99-changing-preference/#comments Fri, 18 May 2012 03:01:59 +0000 ed http://www.1crm.info/?p=40073 Continue Reading]]>
SugarCRM has become the fastest growing customer relationship management company in the world 8 years after its creation. The company was just intended to make an important connection between companies. It made itself flexible, open and intuitive management solution to allow business communicate well with its customers. The demands of customers have never been limited to few. In fact, they are growing even more. I will describe some of what consumers would want to get from their desired CRM system.

The freedom to transfer their information between different clouds at their own will.

The ability to select where they desire to make CRM deployments.

The capability to incorporate with a variety of open social platforms.

The option to use mobile platform to get access to their CRM solution.

The choice to surpass limitations by having the option to configure their CRM system.

A business cannot automatically become more in touch and more responsive to its clients by just using technology. It needs to combine business planning, marketing strategy, its people and the technology to deliver great customer service and user experience. SugarCRM has been very responsive to this growing need by offering a software that not only helps in customer management and transactions, but also in empowering employees to strive more.

Excellent customer service is the ultimate thing that a company should give to its existing customers as well as to its prospects. Without, no business can ever stand in the tough competition in the industry where it belongs. SugarCRM has been the best partner in raising sales departments’ standards and in improving customer satisfaction levels in businesses using the Sugar software. The features and capabilities of SugarCRM help maintain a solid business-customer relationship. This is the only CRM provider that knows best when it comes to how a company should deal with its existing clients. For that reason, SugarCRM has been awarded with several CRM awards and made various achievements. The increasing number of its business partners only shows how strong SugarCRM’s stance in the world market. ]]> http://www.1crm.info/2012/05/sugarcrm%e2%80%99s-strong-response-to-customers%e2%80%99-changing-preference/feed/ 0 http://www.1crm.info/2012/05/the-commitment-of-people-at-sugarcrm-to-customer-service/ http://www.1crm.info/2012/05/the-commitment-of-people-at-sugarcrm-to-customer-service/#comments Wed, 16 May 2012 18:01:33 +0000 ed http://www.1crm.info/?p=40071 Continue Reading]]>
People at SugarCRM are motivated and committed to providing solutions for every problem that a company encounter in dealing with its customers. In short, it is specifically created for good customer relationship management. Also, the SugarCRM people are driven and focused on helping sales managers easily generate the appropriate solutions for all problems involving customer relations.

Customers are the reason why businesses keep on existing, and SugarCRM knows how important it is to strengthen customer service and client relations. The increasing demand for CRM systems allows SugarCRM to expand its capabilities by offering new versions of its Sugar software. It believes those applications and other platforms running across the cloud should be open. Because of this belief, businesses and organizations of different sizes around the globe are choosing SugarCRM. Customers prefer to have their own options and control, and SugarCRM made it easy for customers to gain that advantage by allowing them to have the authority to customize the Sugar software based on their needs, interests and specifications.

When it comes to deployment options, the flexibility of SugarCRM has been satisfying users. What is more interesting is the partnership of SugarCRM with IBM, which makes the Sugar software more attractive and useful. The features in IBM products are now integrated into the capabilities of SugarCRM.

Going back to the contribution of mobile devices to the success of SugarCRM, users can now access the application through their mobile phones. The main advantage of this is that users can easily use Sugar anytime, anywhere. This initiative is in response to the fact that more and more people cannot live without their phone devices, and SugarCRM takes advantage of that. People at SugarCRM will always stay devoted to improving customer service and business-client relations. The company continues to enter into several partnership agreements to strengthen its global image. In fact, SugarCRM has become a strong competitor in the CRM market, and there is no doubt that it will dominate customers’ preference.

Customer relationship management will always become easy through the features and capabilities of SugarCRM. You are not only allowed to configure the software to meet your standards, you are also encouraged to do more to improve the status of your people for business growth. ]]> http://www.1crm.info/2012/05/the-commitment-of-people-at-sugarcrm-to-customer-service/feed/ 0 http://www.1crm.info/2012/05/sugarcrm-strong-marketing-and-sales-leads/ http://www.1crm.info/2012/05/sugarcrm-strong-marketing-and-sales-leads/#comments Fri, 11 May 2012 19:15:13 +0000 ed http://www.1crm.info/?p=40068 Continue Reading]]>
To generate sales, you have to attract customers and prospects. Marketing is your ultimate weapon to achieve your business plans, and SugarCRM is your best tool to execute effectively your marketing plans. With Sugar, you can always track and monitor all your sales activities, manage all the important information about your prospects and existing clients, and improve the productivity of your sales department.

Online marketing is the modern way of community and getting the attention of your target audience. In response to the growing demand for internet advertising, SugarCRM incorporates famous social networking sites such as Facebook, Twitter and LinkedIn in order for you to have greater chance for attracting your sales leads and prospects. As you see, your marketing plans can have the highest percentage in becoming successful with what Sugar has to offer.

Some of the best features of SugarCRM are sales support, salesforce automation and account and customer management. With these capabilities, you are positioned to greater success in the competition. Sugar is the CRM system with expanded range when it comes to building a strong image in the market. You are never left behind with Sugar. You are kept strong amidst possible challenges you are yet to encounter.

SugarCRM has several editions and they are Sugar Professional, Sugar Corporate, Sugar Enterprise and Sugar Ultimate. Each edition brings the best features that are specifically designed for making an effective and strong sales team. There are also modules that developers develop to meet client requirements. Sugar Customization is depicted by the image of SugarCRM as an open source system.

SugarCRM reaches every spot in any industry. It is incorporated in sales reporting and collaboration, voice over Internet protocol (VOIP), accounting and enterprise resource planning (ERP). So there is no way for you to regret from using Sugar. You can have all you need to develop growth in your business. With the benefits and advantages of using SugarCRM, increased sales leads and strong marketing plans are always on the table. All you have to do is to effectively incorporate SugarCRM into your business process, and let Sugar take you on top of your goals. ]]> http://www.1crm.info/2012/05/sugarcrm-strong-marketing-and-sales-leads/feed/ 0 http://www.1crm.info/2012/05/sugar-helps-your-business-grow/ http://www.1crm.info/2012/05/sugar-helps-your-business-grow/#comments Fri, 11 May 2012 18:45:00 +0000 ed http://www.1crm.info/?p=40066 Continue Reading]]>
If you ask how SugarCRM can be your only choice when it comes to customer service, the perfect answer to that is the software’s wide range of capabilities and features that are definitely designed to help your sales staff work effectively. Information sharing is a vital factor when it comes to the sales process, and SugarCRM is dedicated to ensuring a smooth flow of information across business departments. Through SugarCRM, information about your customers is easily disseminated without hassle. Management of sales leads is always achievable since Sugar allows you to view all details involved the sales department. Also, campaigns for email marketing are very easy to handle as well as the workflow and activity of each sales representative.

SugarCRM continues to update the versions of its software as reflected by its commitment to always provide greater user experience. In fact, several versions have been launched and users are allowed to never stop from getting excited with the new SugarCRM features. One of the amazing features of Sugar is the Sugar Mobile CRM Plus. This feature allows you to have access to all information coming from your smartphone devices like iPhone, iPad and Blackberry. The new edition Sugar 6 incorporates adorable offerings which include support for cloud-based deployments and numerous languages as well as for wider database.

The most intangible advantages of using SugarCRM are time efficiency and productivity. Through the features of Sugar, you are allowed to work with minimal time at high quality. You are also enabled to become very productive as Sugar provides you all the necessary elements intended to help your business grow. Moreover, SugarCRM is open source, meaning it is very flexible. You can easily customize SugarCRM and transform it into a solution that mirrors your desired CRM system.

You are never left stagnant with SugarCRM. You can always have the edge in the competition as well as the confidence that you can outperform other players in the industry where you belong. ]]> http://www.1crm.info/2012/05/sugar-helps-your-business-grow/feed/ 0 http://www.1crm.info/2012/05/new-updates-in-sugar/ http://www.1crm.info/2012/05/new-updates-in-sugar/#comments Tue, 08 May 2012 02:49:52 +0000 ed http://www.1crm.info/?p=40063 Continue Reading]]>
Here, we take a look into some enhancements and improvements in Sugar.

Updated User Interface

The user interface (UI) is updated to help the sales departments make an easy communication when looking for prospects or dealing with existing customers. The combination of three navigation bars makes it time-efficient to navigate and work productively. A new collapsible footer is also implemented for the convenient display of any integrated apps.

Faster Searching

With full text search, users are enabled to look for information in a much faster way. Top results are immediately shown in just a few key strokes. This makes it very quick and useful to the users. What is more is that fields and custom modules are searchable.

Much More Improved Calendar

The calendar in Sugar is never without something new to offer as it is improved to the point that every user would love to see it. Aside from creating recurring calls and meetings, users can also change meetings and calls during with the comfortable drag and drop interface. In fact, users are allowed to boost attendance by the email reminders that are automatically sent before the scheduled meetings. With the new integration of iCal, users can view the information on the meeting in other calendars. Moreover, there are plug-ins for IBM Lotus Notes and Microsoft Outlook in Sugar to allow the syncing of meetings to calendar applications.

Business deals are now closely attainable as sale personnel are aided by the new collaboration between SugarCRM and IBM. Every sales department can become more efficient in dealing with existing clients, customers and prospects.

Furthermore, there are also improvements specifically designed for Sugar developers and administrators and they include:

Enhanced email and browser platform support. Infrastructure betterment for customers in sugar On-demand. Introduction of an architecture that is pluggable to enable developers have easy integration of other business applications. Database refactoring and better performance to UI. Implementation of new side-caching framework for new clients.

More features with IBM:

With a pre-integrated pattern for the PureApplication System from IBM, Sugar is made applicable to the new PureSystems.

More IBM connections integrations to offer enhanced user experience for social business.

Improved integration of Microsoft Outlook and Expanded connection to the Smarter Commerce of IBM. ]]> http://www.1crm.info/2012/05/new-updates-in-sugar/feed/ 0 http://www.1crm.info/2012/04/deep-information-on-sugarcrm-version-6-5-x/ http://www.1crm.info/2012/04/deep-information-on-sugarcrm-version-6-5-x/#comments Mon, 16 Apr 2012 19:56:31 +0000 ed http://www.1crm.info/?p=40051 Continue Reading]]>
The SugarCRM 6.5.x is particularly focused on improving user experience. With that, the new version is designed with a simple and quick search. With a new look, this has also a new navigation that allows users to use the Sugar software more easily. And with more AJAX provided, sub-second screens are ultimately enhanced.

One area that has come with more updates is the Core Module. Functionalities are added to Sugar Logic, Calendar as well as Email Archiving.

Now let us go deep into the platforms that this new version supports.

For the Support Platforms for System Component:

Sugar 6.5.x supports PHP versions 5.3 and 5.2 but it does not cover the versions 5.2.0, 5.2.16, 5.2.7, 5.3.7 or 5.3.5.

Sugar 6.5.x supports Mac OS or Linux or Unix. It covers any platform of these that support PHP from the website http://php.net.

Sugar 6.5.x supports the platform IBM I version running the updated Zend server for this platform.

Sugar 6.5.x. supports Microsoft’s Windows from version 2003 up to the latest version.

For the Supported Databases: It supports MySQL versions 5.5 and 5.1. It supports Oracle versions 10g and 11g. It supports SQL Server versions 2008, 2005 and 2008 P2. It supports DB2 version LUW 9.7.4 or higher.

For the Supported Applications:

It supports Lotus Notes versions 8.5, 8.0 and 7.0. It supports Microsoft Outlook versions 2007 and 2010. It supports Microsoft Excel versions 2007 and 2010. It supports Microsoft Word versions 2007 and 2010.

For the Support We Servers:

It supports IIS versions 7.5, 7.0 and 6.0. It supports Apache versions 2.2 and 2.0. For the support Client Browsers: It supports Firefox versions 10 and 22. It supports Google Chrome versions 14. It supports Safari versions 5.1. It supports Internet Explorer versions 8.0 and 9.0.

This version has received comments from the CRM community. Provided below are recommendations based on user experience:

Red Hat Enterprise Linux 5 and Window Server 2008 are found best for the supported platforms.

MySQL versions 5.1 is found exactly fitted to both Linux and Windows Stacks.

SQL Server version 2008 is found best for Windows Stacks.

Oracle version 11g is deemed most beneficial for both Linux and Windows.

Sugar 6.5.x is just one of the versions that the company released to improve its offerings. With the new capabilities of Sugar, customers, partners and users have become well informed on the new ways for improving customer relationship management. rx234a345]]> http://www.1crm.info/2012/04/deep-information-on-sugarcrm-version-6-5-x/feed/ 0 http://www.1crm.info/2012/04/wide-range-with-sugarcrm-on-ibm/ http://www.1crm.info/2012/04/wide-range-with-sugarcrm-on-ibm/#comments Mon, 16 Apr 2012 08:54:55 +0000 ed http://www.1crm.info/?p=40048 Continue Reading]]>
SugarCRM is best known for its capability to manage sales leads and project. With strong focused on effective marketing, it continues to provide the best customer support as part of its commitment to strong customer relations and high customer satisfaction.

So what does Sugar have that makes it so attractive to all businesses from different industries?

The CRM software of SugarCRM is flexible, intuitive and most of all, an open source system. Being an open source software, Sugar’s source code is available for free to all CRM community. Making the source code free allows developers to customize the CRM system to meet their business specifications and requirement, and that what makes it awesome. In addition to that, Sugar is a CRM platform that is social, mobile and global. It has been used by a wide range of businesses. Not only its price is competitive, Sugar promotes simplicity, most especially when controlling information in the database. This is particularly best for all IBM customers who want to leverage and expand their investment.

SugarcRM provides a high return on investment solely optimized for IBM and through that, any business can have the opportunity to see an expansion of their IBM investment value as wells as power efficiency, high performance and scalability.

Moreover, Sugar has just expanded its range when it comes to cloud deployment choices following the addition of IBM SmartCloud Enterprise to its offerings. Plus, the Sugar software is integrated with IBM Lotus collaboration software to execute a dramatic impact on social business. Also, the CRM software has become fully equipped with the IBM Lotus Domino, LotusLive and Lotus Notes in order to demonstrate a collaboration and communication platform for customers, staff, partners and prospects.

You could not ask for more with what Sugar has been doing for customer satisfaction. With capabilities of Sugar when talking about customer service, marketing and sales leads, you are rest assured in the right path to choose Sugar for your business growth. Make a wise decision with SugarCRM on IBM. ]]> http://www.1crm.info/2012/04/wide-range-with-sugarcrm-on-ibm/feed/ 0 http://www.1crm.info/2012/04/sugarcrm-strategic-moves-and-integrations/ http://www.1crm.info/2012/04/sugarcrm-strategic-moves-and-integrations/#comments Wed, 11 Apr 2012 04:31:16 +0000 ed http://www.1crm.info/?p=40044 Continue Reading]]>
The year 2011 was seen with a strong financial performance for SugarCRM, with growing business revenue and escalating level of customer satisfaction. The demand for CRM systems is growing exponentially and companies of different sizes are implementing these solutions to boost their growth and improve their relationship with their customers. The company continues to upgrade its solutions to enable users have the wide range in using its CRM systems. The Sugar software is claimed as one of the widely used systems for customer relationships management around the world.

The investment is one of the strategic moves of SugarCRM. In fact, the company has partnered with several aspiring CRM-related companies to strengthen its stance in the CRM market. It has also demonstrated various integrations that enabled its CRM system to have a wide impact on customer service.

SugarCRM SharePoint Integration

SugarCRM integrated with SharePoint features wherein the Sugar software is allowed to connect to and exchange information with SharePoint. Also, information from SharePoint Lists is readable through Sugar. This integration expands the important enterprise CMS functionalities of SugarCRM. It has been helping various organizations in managing enterprise content and with the help from SharePoint Microsoft product, everything is made easy from Sugar.

SugarCRM Email Integration

Another notable move of SugarCRM is its integration with the IBM Lotus Notes, Microsoft Outlook, YahooMail and GoogleMail. Users are enabled to archive electronic messages to SugarCRM or send them directly from the Sugar software. In addition, users are now allowed to monitor and plan for their activities with the capability of syncing email calendars. Common activities are streamlined by SugarCRM email integration. Not only this move eases communication flow, it also promotes much improved employee-customer communication. And with the email archiving service set by Sugar, the emailing system has a lot to offer to all Sugar Users. For auto archiving and linking, users can forward documents to the address of their Sugar Email Archiving. This way, the loss of file attachments, key emails and calendar events are prevented.

These strategic steps of SugarCRM are best depicted by what the company has achieved. It continuously shows big the impact it has on the growing demand for CRM solutions. With the fast updates that SugarCRM is making, the SugarCRM communities are always waiting for what they perceive as the best for them. rx234a346]]> http://www.1crm.info/2012/04/sugarcrm-strategic-moves-and-integrations/feed/ 0 http://www.1crm.info/2012/04/how-sugarcrm-can-help-your-business-grow/ http://www.1crm.info/2012/04/how-sugarcrm-can-help-your-business-grow/#comments Tue, 10 Apr 2012 02:01:42 +0000 ed http://www.1crm.info/?p=40042 Continue Reading]]>
A leading provider of CRM systems, SugarCRM has been providing the best to businesses. So how this company attracted the attention of the CRM community and the companies around the globe? There are many reasons how this company took the range of the CRM market. Not only this company has helped thousands of businesses to heighten customer satisfaction level, it has also changed the way businesses do their traditional business. For example, a company was able to improve internal communication through the capabilities of the Sugar Software. The software has a number of features that are specifically designed to improve customer service and personnel management. In fact, SugarCRM integrated famed online social networking sites such as Facebook, Twitter and LinkedIn. This integration takes part of the aim of the company to evolve business communication at its peak.

Now, how the SugarCRM software can help your business to grow? First, the SugarCRM system is open source. It means that the code of this software is available for free that all CRM communities are given the authority to develop the software based on the needs and interests of their company. Business growth requires strong marketing and the SugarCRM system is focused on helping the Sales Department improve its activities. Some of the features of Sugar that have been proven useful are project management, leads and sales management and Microsoft Outlook integration. There are other features that this system has to offer.

The company has achieved dramatic growth in 2011 and it continues to grow throughout the year as it is committed to improving business and customer satisfaction. The visible proof that the company is improving is the increasing number of its partners from North and Latin America, Europe and Asia. This company continues to provide updates on its CRM system.

The release of Sugar 6 has been a successful introduction to the CRM market and many are happy with what this version has to offer. Moreover, SugarCRM has been holding several conferences to exhibit what their software is capable of. This effort draws companies of different sizes and from different industries. The company targets every business in an industry. It made sure that its software is applicable to anyone aiming to increase corporate profit, internal and remote management and personnel communication. It believes by enhancing the features of the Sugar software will help them retain the spot as a leading provider of CRM systems worldwide. ]]> http://www.1crm.info/2012/04/how-sugarcrm-can-help-your-business-grow/feed/ 0 http://www.1crm.info/2012/03/sugarcrm-to-and-from-sharepoint/ http://www.1crm.info/2012/03/sugarcrm-to-and-from-sharepoint/#comments Sat, 31 Mar 2012 23:42:34 +0000 admin http://www.1crm.info/?p=40038 Sugar can read data from Sharepoint Lists and write data to them as well .
Records can be automatically updated in both ways .
SugarCRM read data from /_vti_bin/Lists.asmx?WSDL


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